Regulators now treat reviews, testimonials and social proof as evidence claims rather than marketing assets, and Singapore's action against 45 businesses shows fabricated proof being sold as a service. This briefing sets out a seven-stage chain of custody for reputation evidence, four classes of social proof and their risks, a vendor integrity standard, and a 30-day audit for organizations that may be relying on proof they cannot defend.
What is inside
- 01Why This Clears the Threshold for a New Briefing
- 02Social Proof Is Becoming a Regulated Evidence Layer
- 03The Research Base
- 04The Artefact91 Reputation Evidence Chain of Custody
- 05The Four Classes of Reputation Evidence
- 06The Agency and Vendor Problem
- 07AI Changes the Scale, Not the Standard
- 08Contaminated Proof Can Travel
- 09When the Proof Fails
- 10A 30-Day Reputation Evidence Audit
- 11Metrics That Actually Matter
- 12Questions for Leaders